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Volunteer Manager - register your interest

Volunteer Managers provide a warm welcome to guests in several of our small self-catering hostels. Often in beautiful locations, Volunteer Managers enjoy the benefit of being able to explore the area in their free time. By supporting YHA in this way you can help keep these very special hostels open for everyone.

You will welcome a wide range of guests and have the satisfaction of knowing you have given them an enjoyable stay. The role involves customer care, daily housekeeping, administration, answering telephone queries and looking after the security of the hostel. Volunteer Managing can be hard work, but there are many rewards including spending your free time exploring the attractions of the local area and meeting some interesting like-minded people. All the volunteer-run hostels are self-catering.

We can offer to reimburse you up to £75 towards your travel costs to the hostel and accommodation is free of charge whilst you volunteer. We also offer up to £30 towards travel to the initial 2 day training course.

We welcome applications from couples or friends who would like to volunteer together. All volunteer opportunities are available for 1 or 2 people. Several of the hostels can also accommodate children/grandchildren in your accommodation so they can come too.

Hostels currently in the Volunteer Manager programme include:
Beverley Friary, Clun Mill, Coniston Coppermines, Coverack, Dalby Forest, Jordans, Kington, Litton Cheney, Lizard Point, Mankinholes, Newport, Poppit Sands, Pwll Deri, Rowen, Slaidburn, St Davids, Tanners Hatch, Thurlby, Tintagel and Wells next the Sea.

The recruitment process for this role involves a telephone interview, 2 satisfactory references, a Basic Disclosure check and completion of a two day training course. The first step is to register your interest by joining this opportunity. Telephone interviews take place in the summer and the training courses are held in the autumn/winter.

Code of Conduct
We ask that you adhere to our volunteer Code of Conduct. We are committed to ensuring the safety of staff, customers and volunteers and will terminate any placement where an individual has breached UK law, is a risk to themselves or others or where they bring YHA in to disrepute.

YHA and Safeguarding
YHA is committed to ensuring the welfare of children, young people and vulnerable adults and expects all volunteers to share this commitment. The suitability of all volunteers is assessed in line with this commitment.

Youth Hostels Association, DE43YH

Stay in some amazing locations, run a small youth hostel, enjoy exploring the area, volunteer t-shirt, free training, expenses

We ask that you can offer the following: Experience of staying in some of the hostels in the programme Previous experience in a customer service role, confidence multi-tasking in a busy environment, reliability, capability to volunteer over a 5 or 7 period in this physically demanding role confidence to volunteer independently, available for a minimum of 1 week per year, Aged over 18.

volunteer manager,small hostel

You must be over 18 years old Expenses Paid

Open from Wednesday 31st October 2018 to Friday 1st March 2019

Closing on Wednesday 31st October 2018 in 103 days.

offered by YHA National Office Matlock

Latest Feedback

Left on Saturday 14th July 2018 for Volunteer Manager Networking Meeting YHA York 24/3/18

Opportunity for volunteer managers to have their say and learn more about the organisation.

Left on Thursday 12th July 2018 for Volunteer Photographer - various locations in England and Wales

Very much and looking forward to my next project

Left on Thursday 5th July 2018 for YHA AGM Volunteers 2018

Enjoyed volunteering again at another years' AGM. Everyone was very friendly as usual, and the organisation before and during the event was good. Tasks were clearly assigned. Looking forward to the next volunteering opportunity.

Left on Wednesday 6th June 2018 for Volunteer Manager - locations throughout England and Wales

We have yet to do our first week, that's why I am on this site.

Left on Sunday 3rd June 2018 for Volunteer Manager - locations throughout England and Wales

Me and my partner really enjoyed visiting Mankinholes as it such a different area we haven't thought of exploring, there are a lot of accessible walks and bike rides from the hostel, and a lovely cosy pub a short walk away. However, there was a lot more work involved that linked you to the hostel than we expected, even when you are not busy you have to man the reception desk from 5 - 9 due to the front door having to be left open. We would recommend that you arrive early as there is a lot of paperwork to find and handover notes to read, before you are thrown in at the deep end. However, we did enjoy ourselves and liked meeting the varied people visiting the hostel, and would go back again.

Left on Thursday 31st May 2018 for Volunteer Manager - locations throughout England and Wales